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UNHRC Social Media Outreach Internship

About UNHCR Innovation
 
UNHCR Innovation (UI) is a multi-year inter-department initiative looking for more efficient, effective and creative solutions to challenges that refugees are faced with across UNHCR operations worldwide.


UNHCR Innovation build upon the existing innovative spirit within UNHCR by providing space for the discussion of needs, problems and ideas for solutions; empowering UNHCR staff to think creatively; casting issues to a broader community of support; helping design and develop concrete and tangible solutions; and mainstreaming an innovative mind set throughout organization.

The ultimate goal of UNHCR Innovation is refugee protection, self-reliance, empowerment, dignity and education.

Social Media Outreach Internship
 
Scope of work
UNHCR Innovation is searching for a passionate and driven intern to support the Communications Officer in developing UNHCR Innovation online tools and contents.

The intern will be based at the Regional Support Hub in Nairobi and will work closely with and report to the Communications Officer (CO).

The scope of work is as follows:
Assist CO to implement UI social media strategy in order to increase UI online visibility and reputation, and when necessary advise on new possibilities to develop UI digital platform engagement in areas including web, mobile and social media strategy;
Assist CO to produce multi-media contents for UI social accounts (Twitter, Facebook, Google+ and Youtube) and investigate the potential of other social media platforms such as Yammer, Instagram, Pinterest and Flickr in order to develop UI online services and participate in spreading UI knowledge and expertise; and investigate strategies to account for platforms of increasing relevance and importance to target audiences;
Assist CO in the day-to-day community management of UI social accounts.


Primary duties and responsibilities
Monitor online media and social networks for content inherent to the work of UI
Monitor topics in the field of refugee and humanitarian innovation
Keep CO abreast of any developments having an impact on the work of UI
Develop contents, including generating original topics and writing creative and interactive posts for the social media, producing basic infographics and editing photos
Implement community management including researching and defining social media conversation strategies, editing and posting contents, continually monitoring conversation via social media channels to maximize engagement, alerting CO of any community comments that need prompt response.


Required attributes and qualifications
Experience in social media across all social media sites in creating contents and analysing what works for international organizations (Facebook, Twitter, Google plus, LinkedIn, Pinterest, Instagram, Flickr, YouTube).
Familiarity with humanitarian work and UNHCR
Exceptional writing and editing skills in English.
Strong attention to details.
Solid balance of creativity and critical thinking. • Interest in the topic of refugee innovation.
Photo and video editing skills (Photoshop, Illustrator, InDesign, Lightroom).
Research skills.
Adaptability to work in an international and multicultural environment.
Ability to work alone and as part of a team.
Capacity to professionally deal with confidential and sensitive information.
Minimal period for the Internship will be of 6 months.


Conditions
  How to apply: please submit a resume and letter of interest to innovation@unhcr.org by 31 July 2013

Duration: the internship will begin on August 15th, and extend to February 15th 2014.
Compensation: please note that this is an unpaid internship. There is no possibility of compensation or reimbursement of expenses.

Subsequent employment by UNHCR: there is no expectation of employment at the end of the Internship.